If diversity in the workplace is effective, it can enhance productivity and reach a company to success. On the other hand, if diversity in the workplace is ineffective, it can become a drain on a company's time and resources. Miscommunication often results when one person’s style of communicating differs from that of another person. Miscommunication can be a source of discomfort and conflict, and it is a given in today’s diverse workplace that you will work and interact with many coworkers whose communication style differs from yours. Therefore, learning how to communicate with people from diverse backgrounds is an essential skill. The following suggestions can help you and your organization find ways to improve communication and interaction:
- Seeking Training: A lot can be learned in diversity training programs. Take the time to read and learn about workforce diversity and how it can benefit organizations.
- Learn about your cultural self: Take the time to learn about your culture and how others see it. Your culture was designed to help you succeed and survive in a certain environment.
- Understand the value of differences: Diversity makes and organization innovative and creative.
- Make fewer assumptions: Avoid making insignificant, innocent work-place assumptions. Valuing diversity means making fewer assumptions that everyone is like you or wants to be like you.
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